effective communication

What are some examples of effective communication?

Effective communication can include:

Hospitals that provide televisions for use by patients and hotels, motels and places of lodging that provide televisions in five or more guest rooms must provide a closed caption decoder upon request.
Tax bills and other print communication by a state or local government must be made available to individuals with vision impairments in a form that is usable by them.
PowerPoint presentations at city council meetings must be described to someone who can not see.

Who is covered under the requirement for effective communication?

People who have communication disabilities – disabilities that affect hearing, vision, or speech — are covered. A person with a communication disability has the right to enjoy equal opportunity to participate in and benefit from all programs, services, and activities, whether they are provided by a state or local government, or they are provided by a public accommodation.

What is meant by Effective Communication?

The Americans with Disabilities Act requires inclusion for all people with disabilities. Members of the general public often think of the ADA as meaning physical site access – like parking spaces and ramped entrances – but rarely recognize that some disabilities have nothing to do with structural barriers.

I received a request from someone who will be traveling from another state to attend my workshop. She is deaf and wants to bring a sign language interpreter with her. Do I have to pay for her interpreter?

A public entity or private business conducting a workshop cannot require an individual with a disability to bring another individual to interpret for him or her.

If I am using my facility to host a job fair, must I provide a sign language interpreter?

When is an organization or business required to provide an interpreter?

Public entities and private businesses have responsibilities under the ADA to furnish appropriate auxiliary aids and services where necessary to ensure effective communication with individuals with disabilities. A qualified sign language interpreter is considered an auxiliary aid or service.