Yes, there are. Audio description is a relatively new service that people with vision loss are finding effective. However, many museums offer audio tours, and mistakenly think that this is the same as audio description. But itâ€™s not. Audio tours provide a handheld receiver and the patron can input a code and hear a pre-recorded message about a particular display.
No. It might be an undue administrative or financial burden for a restaurant to print a new Braille menu every time they change an item or price.
However, it is not appropriate for a request for a Braille menu to be answered with simply â€śwe donâ€™t have any.â€ť Restaurant staff should be trained on how to properly provide the information from the menu to guests so they can make their choices from the full menu.
The classic example which may or may not have really happened is for someone who is Deaf to ask that the lights in a planetarium be raised so that she could see her interpreter.Â Of course, this would fundamentally alter the experience for everyone, including the person who asked.Â However, even though the planetarium could - and probably did - deny this request, the planetarium still has obligations under the ADA.Â One possible solution would be to offer the patron a seat off on the far right or left and position the interpreter with a dim light right in front of her.Â Another would be to
The answer here is â€śyes, you can bring your own sign language interpreter.â€ť You can bring someone with you as your companion or interpreter but you would have to buy two tickets.
BUT the requirement for effective communication does not require the theater to take any action that would cause a fundamental alteration in the goods or services being offered.Â Having someone sit in the seat in front of you so she could interpret would disturb the other patrons and would fundamentally alter the experience for them.Â
The requirement to provide effective communication includes the obligation to provide effective communication to companions who are Deaf. So the hospital is required to find a way to communicate with someone who has a communication disability â€śas effectivelyâ€ť as they would communicate with that person if he/she did not have the disability.
For example, suppose a school system employs an interpreter to work with a Deaf child in a classroom.Â Now suppose that she is asked by her Principal to interpret for a Deaf parent during an appointment where the parent is very upset about an issue.Â Imagine that the parent proceeds to cuss out the Principal. How difficult that scenario might be for the interpreter. She doesnâ€™t want to jeopardize her job by saying all those things to the Principal. But if she doesnâ€™t â€“ if she â€śsugar coats itâ€ť â€“ that is unfair to both sides.
State and local governments must give primary consideration to what the person with a disability requests.Â So if this same person who is Deaf plans to attend a City Council meeting and requests an interpreter, the city must provide it unless doing that would somehow be impossible - maybe because the request was just made the morning of the meeting and no interpreter could be found on such short notice.Â However, the city must make a good faith effort to secure the services of an interpreter.
Title II and III ADA regulations specifically state that you cannot be required to bring a family member or another individual with you to interpret.Â Instead the doctor is required to provide auxiliary aids or services in order to ensure effective communication.Â This could mean hiring a qualified sign language interpreter or it might be another method, such as video remote translatingâ€”as long as the communication is equally effective for both of you to understand each other.Â
Yes, public and private entities do not have to provide an auxiliary aid or service if doing so would create â€śa fundamental alterationâ€ť in the goods or services being offered or would result in an â€śundue burdenâ€ť which means â€śsignificant difficulty or expense.â€ť However, they still must do their best to provide a different auxiliary aid that would ensure effective communication if at all possible. And state and local government agencies have to do a bit more explaining why not than private businesses do.
The person making the request should be clear about his/her needs; the person providing the auxiliary aid or service needs to be sure that what is provided is also effective.Â
If the request comes to a state or local government agency, the agency must give priority to the type of auxiliary aid or service the person identifies.Â If the request comes to a Title III or private entity, however, the business can decide on the specific type of auxiliary aid it provides as long as the aid provided is equally effective in ensuring accurate communication.Â