Episode 66: Theme Parks and Accessibility
Attendance at the top 20 theme parks in North America grew by 2.3 percent, setting a record of over 150 million visitors, according to the 2017 Theme Index, a study published by the Themed Entertainment Association (TEA) and AECOM.
The Americans with Disabilities Act (ADA) ensures equality for people with disabilities at places of public accommodation. This includes theme parks that must ensure that they are accessible, which is more than wheelchair access. Accessibility includes "but is not limited to" providing inclusive experiences in planning for and during a theme park visit, such as: ticketing, online reservations, web applications, alternate formats, listening devices for people who are deaf or have hearing loss, audio descriptions for people who are blind or have low vision, and more. This episode of ADA Live! features Judy Toth, the Safety Manager of Dollywood Parks and Resorts sharing how Dollywood ensures a memorable experience for all.