Americans with Disabilities Act Amendments Act (ADAAA)
The person making the request should be clear about his/her needs; the person providing the auxiliary aid or service needs to be sure that what is provided is also effective.
If the request comes to a state or local government agency, the agency must give priority to the type of auxiliary aid or service the person identifies. If the request comes to a Title III or private entity, however, the business can decide on the specific type of auxiliary aid it provides as long as the aid provided is equally effective in ensuring accurate communication.
No. A public entity or private business is not responsible for the care and supervision of a service animal.
Public entities and private businesses have responsibilities under the ADA to furnish appropriate auxiliary aids and services where necessary to ensure effective communication with individuals with disabilities. Description of visually presented materials is considered an auxiliary aid or service.