Americans with Disabilities Act Amendments Act (ADAAA)

Who chooses the auxiliary aid or service that will be provided?

The person making the request should be clear about his/her needs; the person providing the auxiliary aid or service needs to be sure that what is provided is also effective. 

If the request comes to a state or local government agency, the agency must give priority to the type of auxiliary aid or service the person identifies.  If the request comes to a Title III or private entity, however, the business can decide on the specific type of auxiliary aid it provides as long as the aid provided is equally effective in ensuring accurate communication. 

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